Airtel Uganda often sends flash messages that interrupt your phone screen and promotional SMS that clutter your inbox. These can hurt your mobile experience and drain your time.
Why Airtel Sends Pop-Ups and Alerts
Airtel uses flash messages and promo alerts to inform customers about special offers, data bundles, and important updates.
While useful for some, many users find them intrusive and disruptive, especially when they appear repeatedly throughout the day.
Steps to Disable Airtel Flash Messages
You can stop these pop-ups by adjusting your SIM settings or using Airtel’s USSD codes.
Option 1: Using SIM Toolkit on Your Phone
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Open your phone’s SIM Toolkit app (usually named “Airtel Services” or similar).
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Navigate to Flash Messages or Promotions.
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Select Deactivate or Stop Receiving Messages.
Option 2: Dial Airtel USSD Code
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Dial
*100#on your Airtel line and press send. -
Choose My Account (usually option 10).
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Select DND (Do Not Disturb) (option 6).
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Follow the prompts to opt-out of flash and promotional messages.
It may take up to 24-48 hours for these changes to take effect.
How to Turn Off Airtel Promotional SMS
If you receive marketing SMS, you can stop them with these quick methods:
Method 1: SMS STOP to 155
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Send the word STOP to 155 via SMS.
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This will opt you out of most promotional texts.
Method 2: Contact Airtel Customer Care
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Call 100 from your Airtel number.
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Request assistance to block promotional messages.
What to Do If Messages Continue
Sometimes, the pop-ups or SMS may persist even after opting out. In this case:
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Double-check your settings via USSD or SIM Toolkit.
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Restart your phone to refresh network settings.
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Visit the nearest Airtel Uganda service center for help.
Final Tips for Airtel Uganda Users
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Regularly check your SIM Toolkit for new settings or offers.
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Be cautious before subscribing to services via pop-ups or SMS.
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Keep your phone software updated for best performance.
Summary Table
| Action | Steps | Time to Take Effect |
|---|---|---|
| Disable Flash Messages | Dial *100# → My Account → DND |
24-48 hours |
| Stop Promotional SMS | Send “STOP” to 155 | Within a few minutes to 24 hours |
| Customer Care Support | Call 100 | Immediate assistance |
Stop Airtel pop-ups and promo messages now to enjoy a cleaner, less distracting phone experience!
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